Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping We offer free shipping on all orders within the United States. No minimum order required.

Estimated Delivery Once shipped, orders typically arrive within 2–5 business days.

Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 1–2 business days for tracking information to update.

Delays Rootsware is not responsible for delays caused by weather conditions or carrier delays. If your order has not arrived within the estimated timeframe, please contact us at support@rootsware.com.

Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us within 7 days of the delivery date at support@rootsware.com and we will make it right.